Frequently Asked Questions

How do I check the status of my order?

After placing your order, please allow up to 3 business days for processing. Our fulfillment warehouses carefully pack and ship your items as soon as possible. Once your order has shipped, you will receive an email notification with your tracking number.

If you can’t find your tracking number, please contact us at Support@sharksblanket.co, and we will send it to you. If you do not receive any updates on your order, please reach out to us immediately, and we will investigate the issue.

How long does delivery take?

We take pride in our high-quality control standards, which may result in slightly longer processing times.

Estimated delivery times to all of Australia are between 6-9 business days, depending on the product, season, and demand.

If your order hasn’t arrived within the estimated delivery time, please contact our support team at Support@sharksblanket.co for assistance.

How can I contact you?

For any questions or concerns, feel free to reach out to us at Support@sharksblanket.co – we’re happy to help!